Dashblock takes away repetitive, manual tasks from your operators, allowing them to focus on the human side of customer care.
Our robots automate in real-time your back-office interfaces and integrate with your Agent's favorite support tool: your support team can focus on customers instead of processes!
Improve resolution time, standardizes customer processes, and avoids human mistakes to delight your customer, even when contacting your support team.
Setup your automation in few minutes, without writing a single line of code, and enjoy enterprise-level service availability.
Continuously improve your processes and instantly share new automation across your whole support team!
Your agents can now use high-level actions from their favorite customer support or ticketing tool.
Add an automation layer on top of your old-fashioned back-office interface.
Your automation is available through a browser or programmatically, which ease integration with third-party services or even your code-base.
Skip integration burden and sprint planning to improve your customer support: start using Dashblock today!